The Importance of Rating and Billing System Validation In The Telecommunication Industry
For Telcos, understanding the significance of billing is essential. Billing involves calculating a customer’s owed amount, but in the Telecommunication industry, it becomes more intricate due to the various factors it needs to consider. Billing affects every aspect of the Telco business, from operational levels to overall customer experience. The billing process often involves several key steps, which include:
• Service Usage Tracking – Telcos track the usage of their services for each customer.